An introduction to the purpose and goals of this course.
Developing Our Respect Skill
An introduction to 2nd part of Preventing Workplace Harassment 12.
A refresher of the legal framework for workplace harassment and Emtrain’s Workplace Color Spectrum®, providing a shared language to color code conduct, not people.
The Workplace Color Spectrum® Tool
Explaining what the Workplace Color Spectrum is and how it can help managers and employees understand and categorize their conduct — and the conduct of others.
What Is Unlawful Harassment?
Workplace harassment always involves conduct or comments relating to "protected characteristics." But what are "protected characteristics?" Where do they come from? Which ones apply in my workplace?
Bullying and Aggressive Behavior
This lesson helps the workforce understand, identify, and measure aggressive, bullying behavior in the workplace.
Types and Forms of Harassment
Workplace Harassment always involves conduct that meets certain legal criteria and is unlawful. What kind of conduct is that? What is Quid Pro Quo harassment? What is a Hostile Work Environment?
What Makes Conduct Unwelcome?
A hostile work environment always involves "unwelcome conduct." What is it and how do you know when your words or actions are "unwelcome?"
What Makes Conduct Red and Toxic?
Red conduct is almost always illegal and always negatively impacts work culture. What does it look like? And how do you know when your conduct crosses the line?
Who Can Be Involved in Harassment?
Explaining the reach of workplace harassment laws, who is protected, and who can be an offender.
There are a few common situations that seem to find their way into harassment situations (or employee conflicts) on a regular basis. Proactively knowing which situations tend to create employee conflicts and potential harassment can help all of us maintai
Help prevent potential problems by familiarizing yourself with some typical situations that can result in harassment or employee conflict.
In most harassment situations, someone outside the situation knows what's going on. What is the role of the bystander? And how do you go from being a passive bystander to someone who takes action?
As more and more people are working remotely, digital communications have become a crucial tool. Learn the best practices for digital communications whether email, instant messaging, etc.
Pronouns and Gender Identity
Being trans, nonbinary, or gender non-conforming is a new concept for many people. But the basics for showing respect remain the same, even when navigating unfamiliar situations. In this lesson, we give the best practices for learning your co-workers' pro
Our culture and background influence how we move through the world, including how we show up to work. This lesson covers the importance of understanding different cultural styles, and particularly focuses on the discrimination Black people have faced in t
Mental Health and Respect
This lesson examines issues related to mental health and educates against shaming or embarrassing someone because of mental health concerns that they have.
Managers Are Culture Leaders
Managers are the "eyes and the ears" of the business and therefore, have a duty to help create and safeguard the cultural norms of behavior.
As our workplaces become more diverse — and we learn more about respect and inclusion — behavioral norms in the workplace are changing. It can be frustrating, and feel hard to keep up, but it's worth our time and effort to create more inclusive, productiv
Veterans are protected under US law, yet experience discrimination when people assume they have PTSD from combat, and that they're better at jobs where they follow orders.
We all talk about our personal lives at work, but gossiping about our co-workers is toxic and harmful to our workplace culture. Learn to identify gossip and how you should respond.
Part of establishing healthy norms of behavior is learning how to give and receive feedback. It means being intentional about our words and making respectful communication a goal.
Every person has basic need to belong. But when the groups we belong to compete, it ends up dividing society instead bringing us together.
Inclusive vs. Ableist Language
Many of the words we use are ableist — meaning they belittle or devalue those with a physical or mental disability. Learn some great alternatives.
Disability and Medical Conditions
When employees present with a medical condition or potential disability, it's important that managers not make assumptions or to allow their pre-existing mindsets and biases to influence their actions towards that employee.
It's never okay to be disrespected because of your personal protected characteristics. But it happens. How you handle it can make a difference in moving past the insult and getting to the core of the work to be done.
Making demoralizing comments about someone’s age — or treating them differently because of it — is a problem because age is a protected characteristic.
Harassing gay, lesbian, bisexual, and other individuals based on their sexual orientation is strictly forbidden. Even if you don't fully understand or agree, there are some simple ways to be respectful.
Our laws are designed to ensure equity and a level playing field between people, regardless of their race, gender, age, etc. And that includes all aspects of the employee experience for each individual in the organization.
With more people working from home, family and work are more integrated than ever before. Family status is a federally protected characteristic. Learn how to differentiate short term needs from longer term performance issues — especially for parents tryin
Social and Political Issues
With heightened political rhetoric in our society, we need to take extra care to be respectful within our organizations. This means being thoughtful about what we do and say at work — and on social media.
Discipline and Disabilities
How does a manager deal with an employee with a mental illness that is impacting the workplace? How about chronic absenteeism? Mishandling discipline can lead to legal headaches.
When you see inappropriate, biased, or harassing behavior in your workplace you have an obligation to speak up and be a part of the solution. Upstanders are responsible for helping to maintain a healthy workplace culture.
Employees have a right to raise a concern or complaint without fear of retaliation. But what is retaliation — and when do work decisions cross the line?
A strong manager is a role model for respectful behavior and considers the workplace experience of everyone on the team. Strong managers also address inappropriate behavior before it creates conflict.
Managers play a key role in ensuring a healthy work culture. They set the tone. They are the eyes and ears of the employer. And they are the ones who often navigate tricky people and harassment issues.
Reporting, Investigations, and Workplace Policies
Per the legal training mandates in several states, all employers must educate their employees on their workplace policies that prevent harassment, how to report concerns of harassment, and the employer’s investigation when concerns are reported. All emplo
A post-program survey on the learning experience.
