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Oct. 23rd
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  • All Employees (5 min)
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Microlesson

Cultural Cues for Quality Conversations

Cultural Cues for Quality Conversations
Respect
all

Culturally Inclusion Communication

There is no single "right" way to communicate. Our background, cultures, and experiences influence the way we speak to eachtoehr and work together. The more we learn about each other, the better we can be at creating a culture of inclusion and respect.

Microlesson Description

In this microlesson, we teach employees and managers how to frame conversations to align with social and cultural needs. Where one culture may value fast and direct communication and welcome open debate and quick decisions, another culture may value formal and polite interactions, reputation protection, and thoughtful consideration over time. When we frame our conversations to align with different social and cultural needs, we are more likely to have a successful collaboration. This microlesson is part of our Embracing Interculturalism skill-building series.

Key Concepts
  • Acknowledge that communication styles differ from culture to culture and why it’s important.
  • Best practices to effectively facilitate input and make space for everyone.
  • How to become an impactful leader and collaborator when we learn about different cultural communication styles.

Microlesson Features

  • Employee sentiment pulsing questions that provide leaders with insights into their workforce's core cultural competencies
  • Emtrain's Expert Answers tool, enabling employeees to submit anonymous questions about sensitive issues.
  • Rich, contemporary video scences illustrating key concepts through realistic scenarios
  • A data driven, skill-based approach to eLearning that establishes a shared language for employees.
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