Effective Use of Team Chat Apps

Effective workplace communication is fundamental for cultivating teamwork, collaboration, and building a strong company culture. While in-person interactions convey tone of voice and body language clearly, the rapid-fire messages we exchange through workplace instant messaging software often require interpretation. It is crucial to optimize clarity and minimize ambiguity in our daily communications, as they serve as the foundation for productive working relationships.

This microlesson educates your workforce to harness the power of the instant messaging apps and use them as both a tool for productivity and a space to be human and build culture. We provide guidance on the importance of empathy and intentionality when using messaging apps, and tips for reducing unnecessary friction created by differing communication styles.

• Understand the importance of having empathy and being intentional when using messaging apps
• Learn how different communication styles can create unnecessary friction when using messaging apps
• Reduce friction and use workplace messenger apps more effectively

Microlesson Features

• Employee sentiment pulsing questions that provide leaders with insights into their workforce's core cultural competencies
• Emtrain's Expert Answers tool, enabling employeees to submit anonymous questions about sensitive issues.

• Rich, contemporary video scences illustrating key concepts through realistic scenarios
• A data driven, skill-based approach to eLearning that establishes a shared language for employees.

Preview Microlesson