How to Intervene With Skill

Learning to Confront Bias

Problematice behavior not only harms the target of the behavior but it also contributes to an unhealthy culture in the office as a whole. Learning how to defuse the situation when you see problematic behavior is critical for creating an inclusive workplace culture.

Microlesson Description

In this microlesson, we show how a person can skillfully intervene to confront problematic behavior in their workplace. We see how being tactful and giving people a chance to change course can defuse situations before they escalate.

Key Concepts

How to recognize biased behavior
What to say when you intervene
Strategies to confront bias with tactical strategies

Microlesson Features

Employee sentiment pulsing questions that provide leaders with insights into their workforce's core cultural competencies
Emtrain's Expert Answers tool, enabling employeees to submit anonymous questions about sensitive issues.

Rich, contemporary video scences illustrating key concepts through realistic scenarios
A data driven, skill-based approach to eLearning that establishes a shared language for employees.